The Garland family received a rental car during repair work and did not have to pay the parking tab for their vacation, but Andrew Garland still shakes his head at the experience. The manager's actions are "currently under review," she added. His parking charges were also refunded and the company offered to pay for a vehicle inspection at a dealership. Luster said Thrifty apologized to Jacocks about repairing his vehicle without his knowledge or permission. Thrifty is also adding the following the following statement to its parking web sites: "Customer vehicles may be moved to an overflow lot that has 24-hour security." Luster said signs will be placed at the Thrifty location and employees will also verbally notify customers. Company spokeswoman Lauren Luster told the I-Team 24-hour security is being added to the overflow lot as a result of the recent incidents of theft and vandalism. And when the I-Team paid him a visit at the business, the manager repeatedly referred inquiries to the corporate office. Rihani did not respond to questions about why customers were not getting the full story. It makes me wonder what else happened to it." "It's dishonest of them not to tell me that anything happened to my vehicle. The I-Team showed him a photo of his car on cinder blocks. Nobody mentioned the theft or the repair work. When Jacocks picked up his car, it had all four wheels intact. "I drove by that on the way to dropping off my car and was glad my car would be parked somewhere else," he told the I-Team. View Logan Airport Parking Map Rates start at 20 a day for Economy and 29 a day for regular rate parking. There is free shuttle bus service to all of the terminals. Jeff Jacocks also said he had no idea his new Hyundai Tucson might be moved from the Thrifty lot to the Wonderland lot three miles away. There is also parking available in the Terminal B Garage and Terminal E Lots, as well as the Economy Parking Lot. The I-Team spoke with two different Thrifty customers who were unaware their vehicles' tires had been stolen. In the October 9 report involving the Garland's vehicle, an officer wrote, "This is an ongoing problem at that location." The Thrifty overflow lot. Rihani stated that the parking lot lights had been out the past two nights, leaving the lot in complete darkness," the report stated, adding that employees left the cars unattended for a 12-hour period overnight. In a September 29 police report the I-Team obtained, a Revere police officer spoke with manager Ghaleb Rihani about three vandalized cars. With a birds-eye-view at a parking garage across the street, the I-Team saw cars lined up according to pick-up time, and then whisked back to the Thrifty location without customers ever knowing. "I was absolutely furious," Lesieur-Garland told the I-Team. There is little to stop someone from entering the Wonderland parking lot, a blighted space filled with potholes and standing water. That location is vastly different than Thrifty's guarded, fenced and well-lit facility. To do the math for you, a week’s vacation will net you only 56 in parking. Lesieur-Garland was shocked when she saw where the car had actually been left during her family's vacation: The abandoned Wonderland dog racing track in Revere. Here are the current rates at the time of publication: Advertisement. Why is it not in this lot?!" Corinne Lesieur-Garland's car was found like this after Thrifty's parked it in an unsecured lot. "Nowhere does it say that you guys move my car. "What do you mean you moved my car?" Lesieur-Garland asked. When she asked to see the car, employees informed her it was parked three miles away. Upon arrival, Corinne Lesieur-Garland learned there was a "problem with the wheels" of her brand-new Honda Accord. Cash or credit card (Mastercard, Visa, American Express and Discover) are accepted.But then they tried to retrieve their vehicle from Thrifty's airport parking facility along Route 1A. Before returning to your car, pay for parking at an Exit Express Parking Pay Station in the terminals or garage lobby areas. Exit Express Card Paying for Parking with Exit ExpressĪlways take your parking ticket with you.
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